PROSURE Pet Insurance Review

ProSure Pet InsurancePROSURE pet insurance is promoted by Provet a well-known distributor of veterinary products and is underwritten by Hollard and administered by PetSure, the two dominant names in the pet insurance market. They insure puppies and dogs and kittens and cats.

What we like

  • PROSURE’s standard illness and injury pet insurance plan offers a solid set of benefits, including coverage for 80% of eligible expenses with no excess.
  • The accident and illness plan offers a $12,500 annual benefit cap, amongst the highest of any pet insurance product. This should provide enough coverage for most pets in case of a life threatening accident or illness.
  • They do offer a multi pet discount of 10% and if you do not claim for any accidents or illnesses during the year you will receive a no claim bonus of $50.
  • Though you’re unlikely to need them, PROSURE does provide coverage (with restrictions) for your pet while traveling overseas and for emergency boarding if you are hospitalised for more than five consecutive days.

A few things to consider

  • PROSURE also offers a Platinum level of care that covers accident, illness and routine care with a total annual cap of $14,500. For routine treatments the plan has a maximum yearly benefit of $150.
  • You will have a very long two year wait before dental illness coverage kicks in.
  • On our pet insurance comparison survey PROSURE’s premium was close to the average and ranked #10 of the 20.
  • PROSURE pet insurance reviews on productreview.com.au average out to just 2.5 stars out of the possible 5. Of the 22 reviews, 10 rated them “excellent”, “good” or “OK” and 12 rated them “bad” or “terrible”. Of the positive reviews, MR “highly recommended” them and DoggyMum commented “I really can’t fault their service. I’ll definitely stay with them”. Most of the negative reviews were about claims being refused.

Be sure to read the product disclosure statement for PROSURE pet insurance prior to enrolling to make sure you fully understand the benefits and exclusions of your policy.

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