Medibank Pet Insurance Review

You may already turn to Medibank to manage your family’s health care costs, and with Medibank pet insurance, you can turn to the same place to protect your dog or cat.

Medibank is the largest private health insurer in Australia, and it markets pet insurance underwritten by The Hollard Insurance Company, which is the largest provider of pet insurance in Australia.

What we like about Medibank Pet Insurance:

  • Medibank’s Ultimate Pet Care (for accidents and illness) provides solid coverage, with a $15,000 annual benefit cap, 80% coverage of vet bills, and a reasonable set of sub-limits. Essential Pet Care plan has a $4,000 annual benefit limit and the Emergency Pet Care plan has an $8,000 annual benefit limit.
  • You can choose from a $200, $100 or $0 excess amount to best match your premiums and coverage to your finances with Ultimate Pet Care and Emergency Pet Care plans. However, with the Essential Pet Care plan, you have $0 or $100 excess options.
  • It pays to consolidate your health insurance!  Medibank members qualify for a 10% discount on pet insurance plus there is a 5% discount on additional pets if you enroll more than one.

A few things to consider:

  • Medibank’s premiums were above average on our survey of Australian pet insurance prices.
  • Don’t be lured in by the optional routine care limit.  It’s a costly option that only provides up to $165 of benefits. Be sure to consult Medibank’s product disclosure statement to make sure the policy fits well with your needs.
  • Medibank is one of the lower rated pet insurance plans on  Multiple Medibank pet insurance reviews complained about difficulty getting claims approved, challenges in canceling their policy, billing issues, and poor customer service.

Mitch and Lu

I’m Mitch, and I’ve spent hundreds of hours researching pet insurance, meeting with pet insurance executives, and getting the opinions of vets and pet owners. I wanted to put out information on every pet insurance brand (that I know of), to provide a true overview of the many options available to pet owners.

All the information in this article was correct at the time of writing and may change over time. If you’re considering this product, be sure to review the Product Disclosure Statement so that you understand any terms, conditions and exclusions.

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